Frequently asked questions

SEASON PASSES

  • Adults (12-59 years) : 68,00 € (59,60 € online)
  • Child (3-11 years) : 58,00 € (49,60 € online)
  • Senior (+ 59 years) : 64,00 € (55,60 € online)
  • PRM Adults (PRM 12 years to 59 years) : 54,00 €
  • PRM Seniors (PRM 60 years or older) : 50,00 €
  • PRM Child (PRM 3 to 11 years) : 44,00 €
  • Parking : 24 € per parking pass (not linked to a car but to the season pass holder)
  • A season pass is valid for one season.
  • A season pass purchased during the season 2016, is valid until the 6th of November 2016.
  • You can buy your season pass online. Your season pass will be shiped to you within 6 working days (10 working days for deliveries abroad).
  • It is possible to visite Pairi Daiza before you received your season pass. You just need to go the the entrance with your temporary ticket on your smartphone or printed on white A4 paper. 
  • It is possible to buy your season pass at the desks when you visit Pairi Daiza. You get yours cards the same day. Possibility of waiting lane
  • If you should encounter difficulties to validate your season pass online, please do not hesitate to contact our customer service on 068 498 496 or via service.clients@pairidaiza.eu

ADDRESS - ACCESS

  • Le domaine 1 , 7940 Cambron Casteau (GPS : "Le Domaine 1 , 7940 Brugelette" or "Rue de l'Abbaye 7940 Brugelette")
  • Pairi Daiza is located near the train station of Cambron-Casteau ( line stationMons-Ath). There is a 900 meter walk to Pairi Daiza

BABY

  • Changing tables can be found in all toilets.
  • Microwaves can be found in all our catering points.

BIKES AND SCOOTERS

  • For safety purposes and for our vistors' tranquility, bikes and scooters are not alowed in the park

CHEQUE

  • We accept Sodexo sport and culture cheque to buy tickets, parking tickets and season passes.
  • We accept Edenred cheque to buy tickets, parking tickets and season passes.
  • French ANCV holiday cheques are only accepted to buy tickets.

DOGS AND OTHER PETS

  • Dogs and pets are not allowed in Pairi Daiza for safety and health matters.
  • We do not have a kennel. No exceptions are made.                                                                                                                              
  • Guide dog: please contact us at least 48H in advance  on 068 250 850/831 or via info@pairidaiza.eu 

OPENING TIMES/DAYS

  • Pairi Daiza is open from the 26th of March until the 6th of November 2016. The park is open from 10 a.m. until 6 p.m. (7 p.m. in July and August, and until twilight once we changed to winter time).

SLEEPING ACCOMMODATION

  • Many nearby hotels and B&Bs can be found on our website: http://www.pairidaiza.eu/en/where-can-you-sleep

MOTORHOME

  • You can spend the night in the parking of Pairi Daiza.
  • You need to buy a parking ticket at the second day of your stay. This will allow you to leave the parking.
  • There is no water or electricity available in the parking.

PICNIC

  • You can picnic in Pairi Daiza. There are various covered and non-covered picnic places throughout the park. All picnic places are listed on the map.

CARAPACE

  • The non-profit organisation Carapace, a shelter for reptiles, has a center in Pairi Daiza. You can go there with your reptiles.
  • The reception is open from Monday until Friday, from 2 pm until 5 pm (from the 26 march until the 6th November 2016).
  • You need to pay € 15 for each reptile you leave.
  • If you want to bring a reptile, other then a tortoise, we ask you to contact carapace by mail (carapace@pairidaiza.eu) before bringing it.

JOBS

HANDICAPPED

  • Pairi Daiza is accessible for people with reduced mobility.
  • Only 5 locations can not be reached with weelchairs and strollers : the « suspension bridges », the « Aquarium », the « obervation platform at the girafes », the « cabinet of Dr. YU » and the « house of the artisan » .
  • Wheelchairs can be rented for free at the reception (reservation is required: 068 250 850/848 or accueil@pairidaiza.eu).

RESTAURANTS

  • Tables can be booked for a group of minimum 20 persons. Please contact our reservations department on 068 250 833 or via resa@pairidaiza.eu

TEACHERS

  • Teachers with a "Teacher Card" do not benefit from discount on the entrance fees.
  • We offer to teachers holder of a "Teacher Card" a free 15 minute session of "Kissing Fish". The teacher must show his ID and "Teacher Card" at the desk of the "Cabinet of Dr. YU". This advantage is only valid the day of the visit. The hostess will check your feet. This is for hygienic reasons (warts, open wounds, …).

TEMPLE DES DÉLICES

  • The buffet "all you can eat" in the Temple des Délices is at € 26 for an adult.
  • The price of the "all you can eat" buffet in the Temple des Délices for Children, is calculated according to their age => age x € 2 (ex. a 7 year old child -> 7 x €2 = €14 / a 10 year old child -> 10 x €2 = €20 --> 12 year old = 26€).

TICKETS

  • Adult (12-59 years) : 34,00 € (29,80 € online)
  • Child (3-11 years) : 29,00 € (24,80 € online)
  • Senior (+ 59 years) : 32,00 € (27,80 € online)
  • PRM Adult (PRM 12 to 59 years) : 27,00€ (25,80 € online)
  • PRM Senior (PRM 60 years or more) : 25,00€ (23,80 € online)
  • PRM Child (PRM 3 to 11 years old) : 22,00 (20,80 € online)
  • Parking : € 7 per vehicle
  • Tickets can be bought online.  Confirm the date of your visit and do not forget to print your tickets at home or to show them on your smartphone (until € 4,20 discount per ticket!).
  • If you should encounter difficulties to buy your tickets online, please do not hesitate to contact our customer service on 068 498 496 or via service.clients@pairidaiza.eu
  • It is possible to buy your tickets at the desks at Pairi Daiza.

 RESTAURANTS

  • Tables can be booked for a group of minimum 20 poeple. Please contact our reservations department on 068 250 833 or via resa@pairidaiza.eu

BIKES AND SCOOTERS

  • For safety purposes and for our vistors' tranquility, bikes and scooters are not alowed in the park

WEDDING PHOTOS

  • We offer free access for two hours to the future spouses accompagnied by 3 people
  • Only during opening period (from March 26 to November 6, 2016)
  • Arrival from 2 PM.
  • Reservation 068 250 848 or accueil@pairidaiza.eu